At Summit Motorsports, we strive to make sure our customers are 100% satisfied. If you have any warranty issues with your FXR products, we will do everything we can to help you.
To initiate your claim, contact us directly at 1-801-405-7433 or send us an email. Be sure to have all warranty item claims clean for evaluation or they will be sent back to you as-is without an inspection.
Please mail all warranty claims to:
Attn: FXR Warranty Claim
570 South Main Street.
Spanish Fork, Utah 84660
Upon receipt, we will inspect your product and determine if it will be covered by FXR’s warranty. If deemed defective, we will send your item to their warranty department. If not deemed defective, we will mail the item back to you.
All FXR Outerwear products carry a one year warranty. FXR Racing Inc. is a premium snowmobile apparel manufacturer, and they stand by their product. Each and every customer is important to them, and complete satisfaction is their first priority. FXR warrants their products to be free of defects in materials, contents and workmanship for one year from the date of purchase; with the exception of the Mountain line extended 3 year limited warranty. FXR does not cover damage caused by accidents (ex: snags, rips, burns, etc.), improper care (ex: sun exposure, color bleeding or fading due to improper care while washing, failure to follow outerwear care instructions, etc.), negligence (ex: gasoline/oil stains, burns, etc.), or normal wear and tear.
FXR will repair or replace the product at their option. In the case of an item replacement, original item must be returned – no exceptions. An FXR Return Authorization is required for return of any item. Replacement item will be the same item - size and model - as original whenever possible. If duplicate is not available, a replacement of equal value in the same size and color will be issued.